RUH – Shipping Policy

At RUH, we aim to deliver your order safely and efficiently. Please review our shipping terms below.

1. Processing Time

Orders are processed after confirmation and quality inspection. Processing times may vary depending on product type and customization requirements.

2. UAE Domestic Shipping

Standard Shipping
Delivery: 14–21 business days
Rate: AED 50

Express Shipping
Delivery: 7–14 business days
Rate: AED 70

Priority Shipping
Delivery: 2–7 business days
Rate: AED 100

3. International Shipping

Standard Shipping
Delivery: 14–21 business days
Rate: AED 120

Express Shipping
Delivery: 7–14 business days
Rate: AED 160

Priority Shipping
Delivery: 2–7 business days
Rate: AED 225

4. Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or additional charges required by their country. These are not included in product pricing or shipping fees.

5. Delivery Disclaimer

Delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or peak periods. RUH is not liable for delays beyond our control.

6. Shipping Fees & Refunds

Shipping fees are non-refundable.

If a return is approved, return shipping costs will be deducted from the issued store credit (digital gift card) as outlined in our Return, Refund & Exchange Policy.

7. Risk of Loss

Risk of loss and ownership transfer to the customer once the order is marked as delivered to the provided shipping address.